Log in to your Doreme account → My Orders → select the order.
Click Request Return / Exchange within 7 days of delivery.
Select the item(s), state the reason (size issue / defect / wrong item received), and upload a photo if applicable.
Submit the request — a support ticket will be created automatically.
A reverse pickup will be scheduled within 2–3 business days.
Refund or exchange processed within 7–10 business days after the item is received and quality- checked.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article